Frequently Asked Questions
Everything you need to know about our traditional ethnic wear.
What is the typical delivery timeline for an order?
Domestic orders within India are usually delivered within 5-7 business days, while international shipping typically takes 10-15 business days depending on the destination.
How do I choose the right size for my child?
We provide a detailed size chart on every product page. We recommend measuring the child's chest and the desired length from shoulder to ankle to ensure a perfect fit for our Pattupavadai sets.
What materials are used in your ethnic wear?
We use high-quality fabrics ranging from pure Kanchipuram silk to soft art silk and breathable cotton, ensuring comfort for children while maintaining a traditional aesthetic.
Do you offer customization or made-to-order services?
Currently, we offer a wide range of standard sizes. However, for bulk orders or specific traditional requirements, you can contact our support team to discuss potential customization.
What is your return and exchange policy?
We accept returns within 7 days of delivery for items that are unused, unwashed, and have original tags intact. Please note that custom-stitched items may not be eligible for returns.
How should I care for my silk Pattupavadai?
To maintain the luster and longevity of the fabric, we strictly recommend dry cleaning for all silk products and gentle hand wash for cotton variants.