Returns & Exchanges

At Pattupavadai.com, we want your little ones to love their traditional attire, which is why we offer a seamless 7-day return and exchange policy for all unworn and unwashed items. Simply ensure the original tags remain intact to qualify for a full refund or a size replacement.

1

Initiate Request

Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.

2

Package the Item

Place the ethnic wear back in its original packaging, ensuring all labels, accessories, and invoices are included to prevent processing delays.

3

Handover to Courier

A pickup will be scheduled within 48 hours; please hand over the securely sealed package to our authorized logistics partner.

4

Refund or Exchange

Once our quality team inspects the garment, we will initiate your refund to the original payment method or ship your requested exchange size within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing